If you need to return an item, you must inform us within 14 days of receiving your goods. You must return the goods to us within 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Custom orders and gift cards are exempt from being returned.
If any item is received not in its original condition, damaged or missing parts for reasons not due to our error, you may only be granted a partial refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 14 days.